7p 777's Privacy Policy

This Privacy Policy ("Policy") applies to the handling of personal information of users of the 7p 777 platform. When you use 7p 777's website, mobile app, or any related service, the terms of this Policy automatically apply to you.

7p 777 believes that personal privacy is a fundamental right. We therefore take the utmost care in collecting, storing, and using user data. The purpose of this Policy is to clearly inform you of what information we collect, why we collect it, and how it is kept secure.

7p 777 collects two types of information from users — information you provide directly, and information collected automatically.

2.1 Information You Provide Directly

During account registration, verification, or when contacting customer support, you provide the following information:

• Full name and date of birth
• Mobile number and email address
• Residential address
• National ID card or passport details (for KYC verification)
• Payment information (bKash, Nagad, Rocket, or Upay number; bank account details)

2.2 Automatically Collected Information

While you use the platform, the following information is recorded automatically:

• IP address and device type
• Browser information and operating system
• Page visit time and session duration
• Game history and betting activity
• Geolocation (only with device permission)

7p 777 uses the collected information for the following purposes:

• Account management: Confirming registration, verifying login, and ensuring account security.
• Processing financial transactions: Processing deposits and withdrawals and maintaining transaction history.
• Providing customer support: Assisting with questions, complaints, and problem resolution.
• Security and fraud prevention: Detecting suspicious activity and protecting accounts.
• Regulatory compliance: Maintaining required records and verification.
• Service improvement: Analysing user experience and improving platform performance.
• Promotional communication: Sending information about bonuses and offers, with your permission.

Your personal information will not be used for any purpose beyond those stated above.

7p 777 follows industry-standard technical practices to keep your information secure. All data is transmitted via SSL encryption and stored in an encrypted state.

4.1 Security Measures

• 256-bit SSL/TLS encryption
• Encrypted storage in secure data centres
• Regular security audits
• Access controls — only authorised staff can access relevant data
• Automated alerts for suspicious activity

4.2 Data Retention Period

Data is retained for as long as your account is active. Even after an account is closed, certain information may be retained for the applicable period as required by law. Once that period ends, the data is securely deleted.

7p 777 uses cookies and similar technologies to keep the platform running properly. Cookies are small text files stored in your browser.

5.1 Types of Cookies

• Essential cookies: Required to keep login sessions active and ensure security — these cannot be disabled.
• Functional cookies: Remember your preferred language, theme, or settings.
• Analytical cookies: Collect anonymous statistics to understand page visits and usage patterns.

You can manage cookies through your browser settings, but disabling certain cookies may limit some features of the platform.

7p 777 does not sell or transfer your personal information to any third party for commercial purposes. However, for the purpose of providing services, information may be shared on a limited basis in the following cases:

• Payment processors: Information necessary to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfer is shared with the relevant institutions.
• Game providers: Session information required for game access is shared with game studios such as Pragmatic Play, PG Soft, JILI, Evolution, and Spribe.
• Technology partners: Trusted technology companies for server hosting, cybersecurity, and analytics services.

Third-party service providers may only use the information for the specified service and are bound by confidentiality agreements.

In the following special circumstances, 7p 777 may disclose information to comply with legal obligations:

• In response to a valid order or legal process from a competent authority
• To assist in the investigation of fraud, money laundering, or cybercrime
• To protect the rights and safety of 7p 777 or its users
• In an emergency to prevent serious physical harm

In such cases, only the minimum necessary information will be disclosed and only within the bounds of applicable law.

As a user of 7p 777, you have the following rights over your own information:

• Right to access: The right to ask what information we hold about you.
• Right to correction: The right to request correction of inaccurate or outdated information.
• Right to deletion: The right to request deletion of your information in certain circumstances (though this may not be possible where legal retention obligations apply).
• Right to object to processing: The right to opt out of marketing communications.
• Data portability: The right to request a copy of your information in a structured format.

To exercise these rights or for any questions, contact the 7p 777 customer support team. To learn about responsible gaming, read our Responsible Gaming page, which covers topics such as self-exclusion and setting limits.

7p 777 follows the KYC (Know Your Customer) process as part of account verification. This is an internationally recognised method to prevent financial fraud and identity theft.

9.1 Documents Required for KYC

• Photo of National ID card (NID) or passport
• A recent selfie (may be required in some cases)
• Proof of address document (utility bill or bank statement)

These documents are sent through encrypted channels and used solely for verification purposes. After verification is complete, the documents are stored securely.

bKash, Nagad, Rocket, Upay, and bank transfer can be used for deposits and withdrawals on 7p 777. Financial information sent through all these payment channels is protected by SSL encryption.

7p 777 does not directly store any card numbers or bank PINs. Payment processing is handled by the relevant financial institutions under their own security systems. Transaction records are stored on 7p 777's servers and you can view them at any time from your account history.

The 7p 777 platform is for persons aged 21 and above only. No information is knowingly collected from minors (persons under 21).

If we become aware that information from a minor has been collected, it will be deleted immediately and the associated account will be closed. To learn more about keeping minors away from gaming, see our Responsible Gaming section.

7p 777 reserves the right to update this Privacy Policy when it sees fit. Users will be notified of any significant changes via email or through the platform.

Continuing to use the platform after any changes will be considered as your acceptance of the updated policy. The date of the most recent update will always be shown at the top of this page. To learn more about your overall rights and obligations, read our About Us page.

For any questions, requests, or complaints regarding this Privacy Policy, contact the 7p 777 customer support team. Our support team provides assistance in Bengali and English 24 hours a day, 7 days a week.

Email requests are typically responded to within business days. For more general questions about privacy, see our FAQ section.